Sunchemist.com supplies a 100% guarantee on all of the services it provides to its clients. In scenarios where the client receives their purchase in a damaged state, they can apply for a refund or change of merchandise. Such a request ought to be initiated by the client within 7 days after getting the purchase. But when the refund or replacement request is approved, it’s ensured by the business.
If the product fails its delivery date program by maximum 30 days, we guarantee a complete refund of our client’s money.
Guarantees operate on a request basis only, and the request needs to be initiated with the client. In circumstances of a partial sequence, the rest of
the sum is refunded back to the customer.
In instances of hold or delay during transit or shipping, we notify customers using notification in an email. If the customer doesn’t obtain such information, the client should reach us by sending a ticket in the refund segment on the site page. We’d make sure that problems are dealt with on a priority basis.
For any queries related to order dispatch or if you would like to understand more about the purchase status, please email us at info@sunchemist.com
