This policy is not applicable to any information collected offline or via channels other than this portal.
We understand that the privacy of all information you provide is of a primary importance. This is why we do everything possible to use it carefully and sensibly. This information is never shared with other companies or third party service providers.
All transactions on our checkout page are 100% secure. We protect the security of your information by using 256 bit Secure Sockets Layer (SSL) software, which encrypts all information you input. In addition our billing servers are certified by independent and reputable agencies that ensure that we keep your information safe and private.
We collect only those personal data (for example, your name and surname, e mail address, contact phone number, date of birth, etc.) which are knowingly and voluntarily provided by you as a subject of personal data in order to use the services of this Site, which in accordance with the requirements of the law is the consent of the subject of personal data to the processing of their personal data in accordance with the purpose of processing them presented in this Policy.
We do not collect any information regarding the processing of which the certain requirements are established by law. Such information includes data on racial or ethnic origin, political, religious or ideological beliefs, membership in political parties and trade unions, convictions for criminal punishment in committing a crime or conviction to criminal punishment, as well as data relating to health, sexuality, biometric or genetic data.
We collect data on the statistics of visiting the Portal. Information can contain the data about connections, traffic, and the user’s browser, so called cookies.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account on our portal, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number etc.
How we use your information
We use the information we collect in various ways, including to:
- - Provide, operate, and maintain our portal.
- - Improve, personalize, and expand our portal.
- - Understand and analyze how you use our portal.
- - Develop new products, services, features, and functionality.
- - Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the portal and for marketing and promotional purposes.
- - Send you emails.
- - Find and prevent fraud.
Sunchemist.com follows a standard procedure of using log files. These files log visitors when they visit portal. All hosting companies do this and a part of hosting services’ analytics.
The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the portal and gathering demographic information.
Advertising Partners Privacy Policies
Note that Sunchemist.com has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
When visitors leave comments on the portal we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our portal, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Portal administrator can also see and edit that information.
What rights you have over your data
If you have an account on this portal or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Signing us with our newsletter
We collect your email id for sharing our newsletter with you. This way you can be aware of the latest medicines brands being available or the upcoming brands that you might have been waiting to try out for.
You don’t have to mandatorily sign up with our newsletter but doing so will help you to remain abreast of the latest offers and discounts.
We share all the news such as offers on medicines, the latest arrivals, and the most discounted brands or even the monthly, weekly, or daily offers through our newsletter.
Thus you can get notified for example when a medicine is available at our stocks. The email ids are not used for any other purpose such as sending unauthorized or spam emails.
Customers are asked to check the spam folder in case they have turned on the suspicious email from unknown sources in their settings menu.
When each of your online transactions is completed you are given an online e-receipt through email delivered for each purchase.
Doing transactions on our portal
All our online transactions occur over a fast and efficient online payment portal that is protected by an SSL gateway for faster processing and authenticating the end beneficiary for the transactions.
Each of your online purchases will be verified by OTPs that are sent to both your email id and mobile number.
Sharing your reviews
You may wish to share any of your experiences with us. This includes your reviews after using the medicine or even your experiences on finding out the right brand and dosage for medicine.
You can also share your reviews on the payment and overall checkout process. We encourage you to share your experiences with us but this is not something that you have to mandatorily do in case you are willing to protect your anonymity.
Hypertext Links On Our Portal
You may find certain hypertext links to other websites on Sunchemist.com. However, these are provided solely as pointers to information that may be useful for the customers of our online medical portal. Sunchemist.com is neither responsible for the practices employed by the websites linked to or from our online portal, nor for the information or content contained therein.
Notification Of Changes
We may even post a notice and notify the customers who have opted-in to receive information from our end via email.
Registration on the portal
Before you use any part of the portal, you must first finish an online registration form. During checkout or registration process, you will be asked to give us resolved personal information that is not only limited to your name, phone number, email address and shipping, and billing address. Also, we might also ask about your organization’s country of residence and/or country of residence, so that we can also agree with the appropriate laws and regulations and for gender too.
This type of personal information can be used for billing purpose, to communicate with you concerning your orders and the site inclusive, to fulfill your requests and also for internal marketing purpose. In case we encounter any problem while we are processing your order, the personal information registered will be used to get back to you.